Terms / Returns / Refunds
Customs Duty, Taxes, and VAT
Your order may be subject to customs duties, taxes, or VAT, depending on your country’s regulations. It is the customer’s responsibility to research and pay any applicable fees. You can obtain this information by contacting your local customs or courier office. We strictly comply with customs regulations and will not falsify information on customs forms.
Packaging
We take great care in packing your order to ensure its safe arrival. All items are securely packed in plastic bags and protected with sturdy cardboard boxes.
Returns & Refunds
- Returns for a refund are accepted if requested within 7 days of receiving the product.
- Exchanges are allowed within 14 days of receipt.
- Customers must notify us in advance and obtain a return authorization number before returning a product.
- The returned item must reach us within 10 days of notification and must be undamaged and in resaleable condition.
- The buyer is responsible for all courier charges related to replacements.
Damaged Goods
If your order is damaged during shipping, please retain the item, packaging, and all packing materials. Notify us immediately, and we will file a claim with the courier, provided insurance coverage was purchased. A courier representative may need to inspect the damaged goods before an adjustment can be processed.
Order Cancellation
We strive for fast shipping, and most orders are dispatched as soon as production is complete. If you wish to cancel your order, you must email us at Kwrestlingbelts@gmail.com within 24 hours of placing your order. Once the item has been shipped, it may only be returned under the conditions stated above.